Site Loader
Rock Street, San Francisco

There are six different types of challenge that may be faced
by either the carers or the service users which need to be overcome in order to
meet the needs of the individual effectively. These challenges are

Awareness and Knowledge – A service user may not be aware of
certain treatments and services out there for them to access so it makes them
more worried about the care they will be receiving. Also, the carers may not
have up to date knowledge and information to offer the right course of
treatment. If they are not aware of new guidance and information, they will not
give effective care and meet the patient’s needs.

We Will Write a Custom Essay Specifically
For You For Only $13.90/page!

order now

Practical – This is to do with the physical and material challenges
that someone may face, such as it is harder for the service user to access the
service because of geographical or physical difficulties. Also, a service may
face practical challenges as they may not have the right resources or services
to be able to care for the patients such as funding or medication.

Skills – These challenges are the abilities people lack in
order to receive effective care such as they may not have the skills to use
over the phone appointments, so they have to wait for face to face appointments
which is much slower, or they may not be able to use the computer or the
internet which means they can’t research symptoms and treatments etc. This can
also include communication as they lack communication skills it will be harder
to talk about the care and for them to understand and also voice their opinions
on the care received.

Acceptance and belief challenges – This is more of a mental
challenge as if someone has a mental illness or a physical disability, they must
accept that it’s going to be tough and they might have to accept that they need
help, as to not feel they’ve lost their independence completely. Also, if the
patient has different beliefs such as religious or preferences because of
culture or personal opinion, the carer must be able to adapt to these beliefs
and make the care suitable to their beliefs otherwise it can cause challenges
and conflicts with discrimination.

Motivational challenges: Motivation is very important when
it comes to health and social care as being motivated to turn up to
appointments or to attend classes and to keep taking treatments can be very
hard. Also, the service provider may face motivational challenges as they may
want to give up at times or may find it hard to keep up the morale of the
patient but it is their duty to motivate their patients so the must try to
overcome it.

Communication challenges: Communication is very important as
it helps get views across quickly and maintains the trust between patient and
carer. However, some people may find it hard to communicate as they may have a
learning disability or they may just not be able to understand the information
given. This puts a barrier between the carer and the patient and makes care a
lot harder.

Some strategies to overcoming these challenges: –

Educational information materials – These are ways of
getting information across and educating someone about a particular illness or
treatment. These can take the forms of DVD’s, leaflets, flyers, web articles
and newspapers, TV advertisement etc. Some examples of what it might help to
educate people on is smoking, alcohol consumption or even what funding they are
entitled to on the NHS.  This will link
to the knowledge and awareness challenge as it makes people more aware and
broadens their knowledge on a topic. It also helps service providers as it is a
source of information that they can use and keep referring back to over and
over again.

Training courses – Courses are available to help people with
skills they need to overcome the needs and to help with the care, such as these
courses may help families of the patients as they can go on these courses to
gain wider knowledge on that particular illness or condition. Also, they could
go on one so the can become better carers such as leaning how to administer
treatments. They can also help the patients as if they were a stroke victim or
had a disability they would have to train their bodies to overcome the problems
or a learning disability they could train their brains through problem solving
training. Lastly, they could help the carers involved in the patients care as
they need to be trained on how to administer care effectively and it will widen
their knowledge on particular conditions further and linking to challenges, the
courses will help them find ways to overcome them.

Opinion leaders – An opinion leader is a well-known
individual or organisation which can influence people’s views and opinions. In
Health and Social Care this can be chief executive of organisations such as the
NHS, like Jeremy Hunt as he decides what services provide what care and he
controls the layout of the NKS services and their funds. Also it could just be
a local GP as they have a big say in the care of that community and how things
should be run. They could use their public influence to discuss the challenges
of funding and resources or the ability of the service providers do what’s best
for the patient. They could influence community campaigns against things such
as smoking to raise more awareness.

Clinical audits – A clinical audit is a systematic review of
care based on standards of the best practice of care and off specific criteria
that must be met. From this results are outputted and if necessary changes are
implemented. Its main aim is to allow quality improvement to happen and show to
service providers and patients where improvements on care needs to happen18.
These can be done in a Nationwide Clinical Audit or a Local Clinical Audit.
They help manage challenges as they find support and guidance on were things
need to improve and they are doing the best for that service to keep it running

Computer-aided advice systems – These are online decision
support tools that help carers when they need advice on things such as what
medication to give to a specific condition or helplines to other services. It
gives them extra support and guidance. The prompts they get off these services
help improve the care they give or to avoid certain challenges they remind the
carers to avoid certain actions that will lower the effectiveness of the care.

Patient-mediated strategies – These provide information
through the use of mass media campaigns to service providers about evidence
based practice. This makes care better as through these campaigns the carers are
more able to influence the decisions they make as they have these campaigns to
help them. Also the services are better prepared for changes as they are
already informed of them beforehand. So they are more equipped for changes.


A challenge that Nusrat may face is a communication
challenge as she has a learning disability so she may lack the skills to be
able to communicate effectively. This may mean that she finds it hard to get
her points across to the carers and this makes applying care harder as carers
must take into consideration the opinions of the patient and listen to their
needs to do what’s best for them. Also, this challenge may be a problem as because
of her disability she may struggle to process certain things or language that
her carers use especially the words that her GP use as these will be medical
terminology such as names of medication. This means there is a barrier and this
needs to be overcome. A way of identifying this communication challenge could
be just talking to Nusrat informally, so not using medical terms. This will
distinguish what language she seems to understand more and the way they should
communicate with her. Nusrat does have an advocate which has settled this
challenge a little as she can get her opinions across by using them and feels more
confident knowing she has someone there to help her improve these communication
skills and support her while also keeping her independence. A strategy that may
help to overcome this challenge is a training course as the advocate will need
to go on a training course in order to improve their skills and their knowledge
on how to help Nusrat, this means they can meet her needs quicker and more
effectively and also if new techniques come into place that may be better for
Nusrat to use they can learn about them. Training courses may also help Nusrat
as she could go on them in order to improve her own communication skills as it
can boost her confidence and also at these courses she can talk to others to
practice and get a better understanding. Training courses are good for Nusrat
as they are not too much information to take in at once as they are focused on
one particular problem that needs overcoming and it puts that skill into practice,
so this strategy is good for Nusrat.

Another challenge that Nusrat may face is an acceptance and
belief challenge as Nusrat may struggle to accept the fact that she needs help
from a volunteer to go to the toilet because of her epilepsy. This may be a
challenge for her because she feels that with this volunteer she may lose her independence
and dignity from it. The reason she may be struggling to accept the help from
them as because Nusrat is only 19 she may be influenced by others opinions of
her and if they say negative things against the support of the volunteer,
Nusrat may feel self-conscious and be unwilling to accept the help and there
will be a trust challenge as well because she may feel she can’t talk to the
volunteer without being judged by her peers. A way of identifying this challenge
may be by observation as a carer could observe Nusrat’s behaviour around the
volunteer as she may be resistant to their help or may decide not to go to the
toilet to not have to have to be supported by them.   


A challenge that Alice may face may be a Motivational
challenge as she suffers from depression after the death of her husband, this
means she struggles to control her thoughts and emotions and she may lack the
motivation to be able to get over this grief. Because of this lack of motivation,
she has turned to drink and now faces the prospect of being an alcoholic as
well as this depression. Because she has other problems to face this alcoholism
as become a challenge as she can’t find the motivation to be able to get over
it as its helping her with her grief. Also, the carers who look after Alice may
be faced with this same challenge as her because they may lack the motivation
to get past the problem as whatever they do Alice might not listen to them and
this therefore will create a barrier between Alice and the carers as she won’t
listen to them and the care they give will not be effective. A way of
identifying this challenge would be through observation as carers can monitor
how much she is drinking through her spending and through how many bottles
there are at her home. They can also observe through her behaviour as if she
has had a lot to drink they will be able to tell or if she smells of alcohol
they can assume she’s drank a lot. A strategy to overcome this challenge would
be through education resources as they are useful in getting a message across
to people about the dangers of things such as smoking and alcohol. If the
carers give one of these to Alice about the dangers of alcohol and what it is
doing to her health, then she may realise that it is not the best way to get
over her grief and it may motivate her to try and give it up with the help and
support of the people around her. The centre where she attends could help as
they could set up a campaign or advertise posters so it is visible to Alice
that it is harming her more than helping her. This strategy is good as they are
widespread resources and accessible to anyone and they give relevant
information out that gets straight to the point. However, a barrier to this
strategy being good for Alice is that she will struggle to access the online
materials because she may not be able to access the materials online due to the
lack of skills.

Another challenge that Alice may face is                                                           

Post Author: admin


I'm Dora!

Would you like to get a custom essay? How about receiving a customized one?

Check it out