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top priority is trying to reduce the wait time in the Emergency
Department.  If up to date technology,
communication and staff members where an essential part in helping to reduce
the wait time in the Emergency Department, it will save Abercrombie & Fitch
Emergency money and help build a positive customer service satisfaction with
the patients.

there is a huge lack in communication between staff and patients and thus
patients tend to leave before being attended to. There has to be a change in
order to reduce wait time.

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Goals and/or Objective

I stated before my top priority is to reduce the wait time within the Emergency
department. To accomplish this technology will have to be updates, staffs will
have to be productive by keeping an eye on patients and by comforting them. I
plan on submitting a business memo/proposal to Abercrombie & Fitch
Emergency; this concept will benefit them greatly.

Steps and/or Actions

actions will require me to submit a professional proposal to Abercrombie &
Fitch Emergency. I will need to get it reviewed by professors, adjunct and lead
faculty members. This will give me better in insight and help put my memo in an
elegant format. Reaching out for help will not be an issue due to the fact that
I attend Franklin University. And I have created a lot of bonds during my time

The “What if” scenarios

if my proposal for change fails? What if I got discourage? What if there is
nothing they could do? What if my peers help me achieve this goal? What if I
got employed at a manager at Abercrombie & Fitch Emergency? What if I have
friends who work at Abercrombie & Fitch Emergency? What benefits will I

Counter Measures or Contingency

I need to think what will benefit the patients. My hard work will soon payoff
through my determination and dedication I put through. What if I got
discourage? By being surrounded by positive people who will have a positive
influence. It will show how dedicated this concepts means to me. One
disadvantage will be nothing having enough courage within myself.

The PDPC Ends (countermeasures or contingency plans)

conclusion I could fail miserably. This what I signed up for and there is no
backing down.  My peers and professors
will help me accomplish the goal set at hand. There is a lack of experience I
need to obtain from this journey.  Again,
I would have to weigh the pros and cons of this concept and do what I feel is
best for the patients.


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