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 (1) For job satisfaction studies, tell your
ideas of what a qualitative study of the topic might look like.  Then, tell your ideas of what a quantitative
study of the same topic would look like. 
Give me your own ideas.  Remember
that there will be no wrong ideas if you can explain the ideas very well

            It is a well known fact that for job
satisfaction studies, both qualitative & quantitative research methods can
be used to collect relevant data. But it depends on nature of the study that
which research method is going to be used to collect the research data for
research analysis. If an organization wants to have a broad look at that what
factors or issues are in minds of their employees, which lead to their
satisfaction or dissatisfaction from the job, then the organization can go for
qualitative study to collect relevant data. In qualitative research study, the
organization can have various options to collect information from its employees
like structured or unstructured interviews, focus groups, participant
observation etc. For instance, the researcher chooses focus group option to
collect data regarding job satisfaction for a particular organization, then a
group of employees would be selected from the organization, and this focus
group would be engaged in a discussion where they would be asked about their
perceptions, beliefs, opinions as well as expectations with regards to job

the researcher would closely monitor the discussion of the focus group to note
down opinions of the respondents to conclude results. On the other hand, when
an organization is looking to have answers for the specific problems, and
research scope is narrow, then quantitative study would be conducted to collect
measurable data, which is focused on the relevant issue or topic of job
satisfaction. For instance, when organization is looking to analyze
relationship between job satisfaction and job performance, then quantitative
method would be used. The researchers can use surveys, polls or questionnaires
to get relevant data from the respondents of the research. For instance, the
organization may choose survey method to collect numerical measurable data from
sample taken from the whole population, and then results of this survey would
be analyzed to get results, which were focused by this quantitative study of
job satisfaction. In short, it can be said that when researchers are looking
for a broader view of the job satisfaction to get the whole picture, they can
use qualitative research studies, but when they want to have precise and
objective data & measurements to know about a focused issue or topic, then
quantitative research studies can be used.

Find existing qualitative and quantitative data for job satisfaction
studies.   Please give me what you can
know about the job satisfaction from the data you found.  Anything relating to job satisfaction studies
will be fine. I will give you a starting point at Google.

            The amount of available data
regarding job satisfaction qualitative & quantitative studies is huge on the
web. It is up to the requirement of an individual that what kind of data is
required by him/her and for what purposes. There is different range of
qualitative and quantitative data is available analyze the existing findings
made from the research studies, and what further can be researched in future.

Looking at the available resources and information associated with job
satisfaction studies, I focused on one aspect, which was to find out overall
viewpoint on job satisfaction around the world. In more specific terms, I was
trying to find out that what studies have found out in majority about the job
satisfaction shown by the employees all round the world. And after analyzing
the information from different studies and resources, I concluded that overall
job satisfactions levels have lowered in previous decades, and trend is likely
to continue in future as well.

            The available data on the web
indicated that majority of employees are not happy with their jobs, which also
indicates their dissatisfaction from their jobs. According to an article
published by Forbes in 2014, most Americans are not happy from their jobs. The
article has discussed a report issued by a nonprofit research group named the
Conference Board. According to this report, 52.3% American are not satisfied
and happy from their jobs (Adams, 2014).

Another qualitative report indicated that in last 30 years or so, the job
satisfaction levels have gone down. The report stated that indicators of job
satisfaction like vacation, employment stability, and motivation showed higher
percentages during 1970s as compared to recent times (Toda, 2013).

But it was interesting to see in most recent results from the research data,
the indications are going in positive direction reading job satisfaction, which
seems to be a good thing for organizations as well as employees. A survey
conducted by SHRM in 2017 showed that 89% employees in United States are
satisfied from their jobs. The important factors for job satisfaction as per
this research were trust between management & employees, respectful
treatment with employees, compensation, benefits etc (SHRM, 2017)

Give five examples of open-ended questions by considering basic natures of
hypotheses and research questions of job satisfaction researches. You may give
actual questions from empirical researches on job satisfaction. Please find
good examples!

            Looking at previous research studies
and overall analyzing the job satisfaction studies, it is a fact that there can
be range of open-ended questions to find out opinions, feedback and perceptions
of employees that what they think about job satisfaction. Moreover, it is also
important to understand that these questions can vary from organization to
organization, because it depend on nature of research that what outcomes are
desired by an organization through a job satisfaction study. However, in
overall nature of research, there can be questions, which can be used by any organization.

I compiled a list of five example questions, which are specifically related to
job satisfaction research and these questions are open-ended as well:

ü  Are
there any tools or resources provided to be more successful at your job? Please
explain in detail

ü  What
the organization can do to make this workplace more efficient/more
productive/more happier/more desirable?

ü  “What is the amount of
freedom and independence you have in terms of carrying out your work
assignment?” (Li, 2012)

ü  “How much does your job
influence your personal life, whether inside or outside the organization?”

ü   “How much does your job provide direct and
clear information about the effectiveness of task performance?” (Li, 2012)

ü  Do
you get any recognition/rewards on doing the good work at job? Elaborate with
relevant examples

Find one case for your case study on job satisfaction.  Then, summarize the findings of the case as
contrast to the findings of the case you have (PDF file “545 Article for

545 Article for Assignment Title: An
Empirical Test of Job Satisfaction: Antecedents and Satisfaction Types

Case Study on Job Satisfaction Title: Job
Satisfaction and Job Performance: A Case Study of Five-Star Hotels in Riyadh,
Saudi Arabia

            The case study that I have chosen
for this analysis is related to job satisfaction and its relationship with job
performance. The study described that efficiency and productivity of employees
is necessary for any organization to get good level of performance, and for
this purpose, it is necessary to keep employees satisfied. The study tried to
find out relationship between job performance and job satisfaction. The sample
for this study was taken from three five star hotels of Riyadh city. 91
questionnaires were responded out of total 120 questionnaires. The first major
finding of this study was that job performance was positively related with job
satisfaction, which proved the primary research hypothesis. The study found out
that when there is change in job satisfaction, the job performance also changed
with it. Moreover, significant influence of job satisfaction was found on the
job performance. Keeping the findings in view, the study recommended to
management that they should focus on job satisfaction of the employees, if they
want to get high performance from these employees (Almutairi, Moradi, Idrus, Emami, & Alanazi, 2013)

            As contrast to above case study, the
study “An Empirical Test of Job
Satisfaction” tried to look at relationship of job satisfaction with various
other factors like family support, family stress, education etc. The above
mentioned study was looking at relationship between job performance and job
satisfaction. This is the major difference between these two studies. The
sample for this study was taken from two department stores of United States,
and questionnaire was sent to managers as well as sales associates of these two
stores. The study found out that job satisfaction is influenced by both family
support & stress, but family stress is the one, which had more effect on
the job satisfaction. The study also concluded that job satisfaction and
experience also have relationship, whereas education’s effect on job
satisfaction could not be found. The study also concluded that when
organizations construct their model of job satisfaction, it is necessary for
them to consider family stress, experience and family support to be included in
the JS model (Good, Chen, & Huddleston, 1999).


Adams, S. (2014). Most Americans Are Unhappy At
Work. Retrieved January 9, 2018, from
Almutairi, D. O., Moradi, E., Idrus, D., Emami, R.,
& Alanazi, T. R. (2013). Job Satisfaction and Job Performance: A Case
Study of Five-Star Hotels in Riyadh, Saudi Arabia. World Journal of Social
Sciences, 3(1), 27 – 37.

Good, L. K., Chen, Z., & Huddleston, P. (1999).

An Empirical Test of Job Satisfaction: Antecedents and Satisfaction Types. Journal
of Shopping Center Research, 73-89.


Retrieved January 9, 2018, from
SHRM. (2017). 2017 Employee Job Satisfaction and
Engagement: The Doors of Opportunity Are Open. Retrieved January 9, 2018,
Toda, A. (2013). Satisfaction Levels (Qualitative
Data). Retrieved January 9, 2018, from

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