In Tesco there aredifferent laws and legislation to protect the information of thecustomers and employees.
The set of law limit the possibility ofdangerous use of business information.The legal problems thataffect businesses are safe guided by the laws and policies writtenfor the customers and employees. Data protection Act1998The data protection actgives the businesses the opportunity to have control of the personalinformation used by the business and governments according to thelaw. Different company stores use information of different people whoare responsible of using data need to follow the rules of the dataprotection principles. They need to be sure that these specificinformation are used fairly and lawfully, used for purpose, dataaccurate and updated and kept for a limited time.
Tesco also need to unsurethat the customer personal information are protected and secured withsoftware like multiple firewalls. The data protection act protectpeople who can be identified by their information and data shared.These information can be bank details, home address, bills, healthand others personal details. Also the information used for a clubcard registration and application forms, these information must beput securely on a database and cannot be published.
But theseinformation can be used by Tesco for marketing research like takingpart in survey. Freedom information act 2000 create a public right toaccess to information by public authorises. Tesco hold someinformation accessed by the customer. Like for a fee of £10.00 theycan see what type of history and incidents happened in store. Theyhave to provide these information when is requested and keep themupdated regularly in order to be accurate. Tesco have guilty forcyber-attack that made the loss of lot of customer privateinformation which around 2000 accounts were targeted.
The businesshave been under Investigation because of the problem in security. Freedom of InformationAct 2000 The freedom of informationmake sure to delivery for disclosed information held by customerauthority bodies. The act gives the customer the authority to requestand access information that is held by the business. The act doeshave some exemption for examples, whether the cost of request forinformation exceeds the appropriate amount, or if the providerbelieves the withholding information will serve public interest; forinstance a sexual offender may want record of criminal activity forjob policies. Tesco comply with the actby letting the customer to access information that is held aboutthem, and Tesco give customers the opportunity to write the Dataprotection officer, legal and affairs department.
There is a fee of£10.00 this necessary in order for the individual to access theirinformation.The computer Misuse Act1990The computer Misuse Act isa law that stop certain actions from using a computer. The actimposes criminality such as hacking computer, misusing software orhelping someone to access into protected files on computer devices.There are 3 categories of infringement: Illegal access to computer material Illegal access of computer material with the intention to commit other offense Illegal modification of computer materialThe act unsure that thesetype of crime are legally punished.
There can be from 6 months to 5years prison sentence. Tesco organisational policies deportmentmentions employee’s actions obedience with the law. Human right act 1998The human right act is lawthat rules people, which mean you can defend you right in the UKcourts and the public organisation like police, local council, andgovernment need be equal for everyone, with fairness, dignity andrespect.Privacy act 1974The privacy act was madein answer to concerns about how electronic data can impact person’srights. The act protects by making business’s records on anindividual. Then it is required government agencies to follow thespecific values named ‘far information practice when meetingpersonal data. Ethical issuesconcerning businessTesco have to consider thecode of practice that exists in the organisation is moral principalin relation to acceptable and unacceptable behaviour by business?Email – Tesco send 100of business related email a day.
Employees may think their email areprivate, but the company system monitor them. When the employees usethe company email, they are representing the Tesco Company and theycannot use inappropriate use of language because it will reflectnegatively on the company. Because of it the email can be used onlyas a remainder to deliver and sent important information.
Do’s: Memo for short and to the point Remainder to pass important information of meeting and dates Give information to a large group of peopleDon’ts: Send or attach large piece of information Save information or long time use Spam or use to cyberbullyInternet – Tesco has acode of practise relating to internet usage. Employee have specificinstruction for what they can use and cannot use on the internet. Thebusiness is going to set guidelines that an employee have to followand if they do not follow it they can be fired. Whistle blowing – Theword ‘whistle blower’ come from an employee raising concernsinternally in a business about wrongly conducted practices, usuallyabout big concerns about fraud, and other criminal activities thatmay put risk towards employees, customers and shareholders. Tescoprovide a dedicated hotline that is confidential and anonymous anddeals with concerns regarding fake activities including accountingand auditing actions by employees or company.Organisational policies –Tesco have organisational policies designed to influence anddetermined all large actions and decision and the business takes, aswell ensuring that their business practices are more ethical for theuse and management of business information.
Information ownership –In business the ownership of information is regarded by Tesco hashighly important. Any information created by an individual then youare the owner of the information and it is your duty to protect andsafeguard the work.