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Decision making can be considered as a
deliberation that is figuring out what action need to be taken in order to
maximize the expected benefit. Due to uncertainty there may be no assure that
the result of the action might be the one meant, and the great one can hope for
is to maximise the chance of an ideal outcome. The process rests on the idea
that an excellent decision is one which outcomes for an excellent
decision-making process that considers all essential elements and is explicit
about decision alternatives, preference and uncertainty (Marek and Roger,
2002).

            Based
on D’Zurilla and Chang (1995) “problem solving refers to the rational look for
an answer through the application of problem solving abilities and techniques
which are designed to maximise the chance of locating the “best” or most
adaptive solution for a particular problem”.

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            Decision
making and problem solving are quite similar activities but the foremost
distinction among the two are problem solving is a technique whilst decision
making is a process. Some people consider decision making as the first three
steps in problem solving that is problem definition, problem analysis and
generating possible solution. Others use the terms interchangeably. Another name
of problem solving, is solving a problem. This is means a method in which a
group or a person makes something advantageous out of problem. Meanwhile,
decision making is the process that is carried out typically for the duration
of problem solving. Decision making is the important thing so that a person can
achieve the best conclusion in problem solving. Problem solving is more an
analytical aspects of thinking and also use the intuition in getting the facts.
Meanwhile, decision making is more of a judgement where after a person think
something then the person will take an action. However, decision making and
problem solving need a certain set of abilities for every different to be
greater powerful.

     

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