4. What should Mark have done if Jack still wasnot able to resolve the problem? Mark was really pressurized because they wereabout to finish the timeline of a resolving a particular problem. He probablydid not keep any second chance for Jack to be unsuccessful.
Like the last timeMark tried on using Jack’s efforts, he should continue using Jack to resolvethe problem. It’s because bringing new people in this position could requirehim to allow more time for the project completion. On the other hand, Jackwould become extremely disappointed due to his failure which could finally leadto the degradation of his performance.
He would lose motivation and could notset his mind to work further on other projects. So, Mark should have continuedusing Jack if he could have failed again regardless of the fact that theproject time would be completely spared. Jack and Mark should work together toresolve the problem and give combined efforts in case of the further failure ofJack on this project. According to Mitchell et al.
(2001), workplacesatisfaction is significant for the survival on the job and mechanisms of themanagement can possibly contribute to it. If Mark would choose another personin place of Jack, this would ultimately lead to his termination caused by performancedissatisfaction, however, there was no guarantee that the newly assigned personcould successfully complete the job by resolving an existing problem. On theother hand, Mark’s decision triggering to choosing another person would resultin more or less autocracy 5. Would it make sense for Mark to assign thisproblem to someone else now, after Jack could not solve the problem the secondtime around?From Markpoint of view Jack was the only person who he can think the project could bedone by him. As Mark said if Jack could not do it, he believed it could not bedone. Mark stated that he can’t imagine anyone else even coming close tosolving this problem.
Mark asked Jack to suggest one of his co-workers who canat least come half a chance of making it happen. From my point of view, itwon’t make any sense to assign this problem to someone else as he gave lot oftime to Jack as he was the best worker who can get this done but he himselfsaid No when it was assigned to him. He asked him because he can take theknowledge from Jack from his understanding he can take help from other workerand start doing the assignment as it have a value-added to the McRoy Company, ifit would turn out as a success it would profit the organization or else itwould be loss to the company.