102 error usually means that your bank’s website is facing technical problems, is undergoing maintenance or there is a server problem with data transfer between the bank’s website or the reporting agency and QuickBooks Online. Here are some suggestions: If you do not see any issues or maintenance signs on your bank or credit card website, then you can try manually updating your account in QuickBooks Online. Click the Update button in the upper right corner for more information about updates, see below for automatic and manual updates. Try to run three manual updates during non-peak hours.
Automatic updates:If you have questions about automatic updates from your bank, then you have come to the right place! Here are some highlights: With automatic updates, updates to your online banking account usually start at about 3 a.m. Pacific time.
If QuickBooks Online Server is unable to obtain updated information for a particular online account, then it will attempt to update up to five additional times in the next five hours. The information we receive depends on the shares of your bank or financial institution with us. Some can only send new information on the growth of every other day, weekly, or any other time.
You cannot turn Auto Update on and off, and you cannot specifically control which specific items are downloaded and available to add to your bank register.You can see the exact time of updates by:· Choose Banking from the left menu· Select the update button in the top right corner· Under the last updated column, the date and/or time of the last update will be listed.Manual updates:Some accounts require manual updates; If this is the case, you will be notified in connection interview. Most accounts should work with automatic updates. If you are not seeing today’s information, after an automatic update, you may need to manually update· Choose Banking from the left menu· If you want to update only some of your accounts, click to clear unwanted accounts.· Select update now· If prompted, enter your Multi-Factor Authentication (MFA) credentials (click to display within 2 minutes of the box) and then click Continue to update.A manual update will take care of 90 days and any new listing listed within that time will download. This way, if you have to leave the days between updates, even then you will get the most current information even if you are connected to your account.
2. Check that you can log in to your bank’s site through the URL which the bank has provided us with online banking. When you cannot connect to your bank and follow the 6 steps found in the section, see below adding your bank accounts to download and troubleshoot transactions in QuickBooks Online: The reason may be that you may not be able to join your bank.How to connect your bank accounts in QuickBooks online:· Choose Banking from the left menu· If you have not linked to any bank before, search for the name of your financial institution.· If you have previously linked to a bank, then select Add Account in the top right and search for the names of your financial institutions.
· Select your financial institution from the list.· For the Financial Institution website, enter your User ID or Login ID and Password and select Continue.· If your financial institution requires it, complete the additional security verification steps, and select Connect securely.· Select the bank symbol to the left of the account you want to connect and select the account type drop-down menu to select bank type or credit card account.
You must either choose a bank or credit card account. If you do not have an account, you can add + new to create a new account.· When you first join your account, QuickBooks downloads online transactions over the last 90 days and will automatically download your banking and credit card transactions overnight, for a short period of time, a Need a short date range?· Choose Connect It may take a few minutes.· After your download completes, you will be taken back to the banking page. The review tab will include transactions downloaded from your financial institution, which you can review, classify and accept the QuickBooks.If your bank is not listed or you cannot connect otherwise, or if you need more than 90 days of data, you can download transactions from your bank’s website and upload them to QuickBooks Online.3.
If you are able to log in successfully, see a message, notification or warning from your bank, which shows that something is not working as much as you want. Also, make sure you see your account summary, account history, and account transactions without problems.4.
Wait for the bank to fix any problems with your server, at least wait a day before trying again.5. If your account is new to the bank or credit card, you may also get this error. Some new accounts do not work with online banking now to see if this is a problem, contact the bank or credit card company that will be what you have.